Support

Help and contact information for Astera Bond

Contact support

If you need help with Astera Bond, contact us at asteraspprt@gmail.com.

What to include

• your device model;
• Android or iOS version;
• Astera Bond app version;
• a short description of the problem;
• steps to reproduce the issue, if possible;
• your Astera Bond User ID (UID) only when needed for account-specific support.

Please do not email passwords, payment-card details, intimate screenshots, or other unnecessary sensitive information.

Privacy and deletion requests

For privacy questions, access requests, or deletion requests, use the same email address above or review the Data Deletion page.

Self-reflection and safety disclaimer

Astera Bond is an entertainment, education, and self-reflection app. It is not a medical, psychological, psychiatric, legal, or emergency service. Support cannot provide crisis intervention, diagnosis, treatment, or professional relationship counseling.

Response information

We aim to review support messages within a reasonable time, but response times are not guaranteed.