Astera Bond

Data Deletion

Account and data deletion for Astera Bond

For Astera Bond users

You can request deletion of your Astera Bond account and associated app data. Deleting the App from your phone is not the same as deleting cloud data associated with your anonymous Firebase account.

1. Delete from inside the App

Open Astera Bond.
Open You / Settings.
Open Privacy & Data.
Select Delete account and data.
Review the confirmation and confirm deletion.

This request should remove the Astera Bond account and data associated with that account, except limited information that must be retained where required by law or for legitimate security, fraud-prevention, or dispute-resolution purposes.

2. Request deletion from the web

If you cannot access the App, email asteraspprt@gmail.com with the subject Astera Bond Account Deletion Request.

To help us locate the correct anonymous account, include your Astera Bond User ID (UID). You should be able to copy it from You / Settings → Privacy & Data → User ID.

Important: Because the current account can be anonymous, an email address alone may not identify your Firebase account. Keep or copy your Astera Bond User ID before uninstalling the App if you may need a web-based deletion request.

3. Data normally deleted with the account

the anonymous Firebase account;
your user profile and onboarding state;
connections and partner labels stored under your account;
self-reflection test results;
Partner Snapshot data;
Quick Spark history and related relationship data stored under your account;
other account-linked Astera Bond records created by features available to you.

4. Data that may not be immediately removable

Some aggregated, de-identified, security, analytics, or crash-diagnostic records may be retained according to the applicable service provider's retention settings or where they are no longer reasonably linked to your Astera Bond account. Limited records may also be retained when legally required or necessary for security, fraud prevention, or dispute resolution.

5. Processing time and verification

We will process valid web deletion requests within the time required by applicable law. We may ask for reasonable information to confirm that the requester controls or can identify the relevant Astera Bond account.

6. Questions

If you have questions about account or data deletion, contact asteraspprt@gmail.com.