Support
Need help with Triangle Puzzle? Contact us by email and include your device model, operating system version, app version, and a short description of the issue.
Support email
App information
- App name: Triangle Puzzle
- Package name:
com.astera.trianglepuzzle - Website: maksastera.com
Common questions
How do I reset my progress?
Game progress may be stored locally on your device. You can usually reset it by clearing the app data in your device settings or by uninstalling and reinstalling the app. This may permanently remove local progress.
I watched an ad but did not receive a reward or hint.
Check your internet connection and restart the app. If the issue continues, contact support and describe what happened before and after the ad.
The app crashes or does not open.
Restart your device, update the app to the latest version, and check that your operating system is up to date. If the problem continues, send us your device model, OS version, and app version.
Can I transfer progress to another device?
Unless a cloud save feature is clearly shown inside the app, progress is local to the device and may not transfer automatically.
Response time
We try to respond to support requests as soon as reasonably possible. Response time may vary depending on request volume, weekends, holidays, and the amount of information provided.